•7 min read•By UNOBITS Team
The real problem: status is scattered
Most agency friction comes from visibility gaps. Clients ask for updates because they can’t see progress in real time.
A client portal solves this by giving one source of truth for deliverables, files, and approvals.
Approvals should be a workflow, not a thread
When approvals live in email, they get missed. In a portal, approvals are owned, tracked, and timestamped — and everyone can see what’s next.